As always they answered all my questions and we're very helpful!
I have always used them in the past they are absolutely amazing it’s been awhile since I had a pool and got a new one took a water sample to get tested with the hopes they still did water testing as soon as I walked in she asked if I needed…
The team at backyard oasis is always professional and helpful and willing to help with any issue you may be having. We love this place. We would recommend it to anyone.
Great staff very knowledgeable service techs did a great job and took the time to put the hot tub in the correct spot on our deck. Highly recommend Backyard Oasis
Kellie Laughlin Rossow
My husband and I have been their clients for over 5 years. Their customer service is top-notch with personable and knowledgeable personnel. Their service department will answer any question and know their equipment. My husband and I …
Have always had good luck with the products, we've ordered. Easy with billing using auto pay with credit card. Delivery on time and can always call if have questions. Very pleased. Thanks,
Good service had what I needed and fast and friendly
John M & Gayle S
Great service and very knowledgeable!!!
Awesome customer service. Friendly staff always greet me by name. Only sell me what I need. My pool always looks great because of their diagnostics. Thank you Beth for sharing your vast knowledge. They are like an extension of my …
I needed to replace the filters on my hot tub, they had the parts in stock. They knew I might not make it there before they closed, and offered to put them in a special place so I could have them before my local hot tub professional was …
Backyard Oasis has been maintaining my pools and hot tubs for 31 years. They’re simply the best!!
The Backyard Oasis staff are very professional and helpful everytime we come in or call. Their knowledge and willingness to help is second to none. A few months ago we had an issue with a piece of equipment. They worked hard to resolve the…
Great people and Great Service Bought Polywood picnic table and chairs
Totally professional, knowledgeable, and anxious to please.
Have been using them for 10 years! Great service, friendly people. Highly recommend this company.
I have been their client for over 10 years. Great, professional, friendly service. I highly recommend them.
I thankfully used Backyard Oasis to purchase and install a new spa in addition to repairing, moving and installing my old spa at a different location. They were professional, responsible, fair, and did excellent work. I would use them again…
I can ask a lot of questions. The few adjustments to our water to winterize were explained clearly.
Best customer service ever. Purchased one year ago. We love the hot tub and the staff. Every phone and store contact is amazing. Very nice and courteous people. Will always recommend Backyard Oasis
Just needed chemicals.
Everyone is so knowledgeable and friendly. They are very reassuring when teaching how to do pool maintenance.
Great service! Will definitely call again for any of our pool needs.
Everyone there is so helpful and fully explain everything I need to do to maintain our pool. Really appreciate them.
Bill & Brenda C
We're so helpful an real quick, thanks for the help and kindness
George and Lynda
Very knowledgeable and helpful. Whole transaction from purchase to installation went seamlessly.
Actually the smoothest process we’ve experienced.
People at the back yard oasis were a big help to me getting all the chemicals to start my pool. Thanks backyard oasis!!!
Kathy Patrick Dowling
We had a wonderful experience from deciding on the pool to installation. Ron was always so friendly and helpful!
David & Oracia G
We need something just call them they'll fix it. They can't they'll find away. Do you need supplies just let them know to bring it to you. If you see something wrong are you have to do is call. And thank you for your service
Chuck & Shirley T
Everything went great I love shopping with y'all
I highly recommend Backyard Oasis in Livingston, TX for all of your pool and hot tub needs. We purchased both an above ground pool and hot tub this year. I cannot thank Adam, Ron, and all the staff of Backyard Oasis enough for getting every…
Very helpful and knowledgeable about pools.. I have always been very satisfied with this company and their staff.
Friendly, honest and experienced.
You guys have been here before but not in many months. Maybe a year.
Great service, great staff. I highly recommend them!
You did great with me as always
We have been using Backyard Oasis for all my pool and spa needs since 2015. You couldn't possibly ask for more helpful and pleasant service. We have had them do a range of work, everything from weekly pool maintenance, leaks, equipment …
Your personal are great without them I don't know what I would do thanks for all the help
Excellent service both in the store and pool installation.
The staff at oasis is so friendly and helpful. I love that when you come in someone always acknowledges you and is so willing to help. I had a hose that I needed replaced and within minutes I had it and was checking out. Great service!
Good service and great information about products. Great staff. Will return and recommend to friends.
Ernest , David and the crew did a great job moving my Hot Springs Spa. Thanks
Very friendly service and great advice
Great service, we were seated as soon as we walked in, On the menu they have QR code reader and barcode QR code reader available. Once we order it took less then 10 min to have our food on our table... Food was great I ordered Chile …
The people were very friendly and helpful with all the information I needed for my pool repair and water treatment I will definitely make this store my go to store
Very good experience. Employee helped me right away. Tested water told me what I needed and didn’t try to up-sale me other products. Thank you and I will be back.
Swimming pool and spa store in Livingston TX. Everything is priced crazy high. Get your chemicals and outdoor furniture elsewhere, but if you're looking for a spa there are great options.
Excellent personalized service!! Beth is fantastic!
They made the process from start to finish very easy. Even after install they still answer my question within 24 hours. Great service all around.
We love our new pool. The service at backyard oasis has been very helpful and professional. Thank you Steve for getting back to us as soon as we needed a question answered. We would highly recommend them to order your pool.
Great job. Staff is helpful, polite and friendly .
The pool musician was on time and tune my pool perfectly he was fast and friendly, my total came in less than what was expected. Now, how nice was that. He had the correct part on his truck which was nice, very clean very friendly very …
The lady's that waited on me were so helpful and awesome
Lynn Stanley Wilson
The service is great people friendly enjoy coming in everyone is so kind and very friendly but as the years have past I have Come to know Beth Absolutely love her there Has been times where she was off so I decided just to come back when …
This place was great! Amazing customer service, great products, my only problem was the prices were set a bit high. Other than that my visit was great!
Great place went in got what I needed and was out in ten minutes.
Beth at backyard oasis took care of my warranty issue on my Big Green Egg grill. Beth all ways stays in contact by phone and by email until all issues are resolved. Backyard Oasis stands behind its customers when dealing with the …
Very nice people. I get my water tested free and they help me with any problems I may have with my spa
Reliable. They do what they say they are going to do.
Great place and great team to work with
This people are like family to me, they always great to get the job done right!
David did a great job!! He was knowledgeable and fixed my hot tub in a short period of time. Thanks for all your companies help!
Backyard Oasis has a friendly, knowledgeable team. They can diagnose, treat and help with any pool problems in a timely manner. They were out within a couple days to fix my cracked, leaking pool pipes due to the recent freeze. Can’t thank …
Always so friendly and helpful! And they never push their products if you want to price compare first....however I have learned to trust their process and their products, over saving a few dollars with generic brands, to keep my pool …
Very friendly will help you with any problems you have . Reasonable prices. Love my 21 ft round . Steve is the best he will go over and deyond his duty to help you. I am buying a hot tub real soon from them. . Can't beat the service and …
Parts I needed were there And they know what they are talking about. Knowledge is a great thing.
Richard & Linda H
Top of the line service. Beth always gives you her upmost attention on chemicals for your pool. Her respect and knowledge are outstanding.
Great place with super salesman, Steve. Helped me with many questions, and will help me when I get ready to purchase a new hot tub.
Very pleased with the Backyard Oasis sales and service team. Recently received early delivery of my spa and it is excellent and getting used daily. The sales team kept me informed of delivery status during this challenging business climate…
Loved their professionalism and sincere helpful attitude. Great products and great services. We absolutely love our hot tub and our pool. Best purchases ever
Thank you for sharing!
Always very friendly, courteous and helpful. Will recommend.
Ron was very helpful and knowledgeable. I was looking for a hot tub and as soon as he got one in stock he knew I would like he immediately called. The purchase was flawless. The delivery crew and service was outstanding. Great folks to work…
As usual it went great. People there are super nice. Never a complaint from me. Been a customer a long time and will be until the end.
Antonio & Romie C
We appreciate the time and information you always give us to take care of our spa for this we are very thankful and planning to get another spa smaller one thank you so much
Awesome service and top notch product!!
We love Backyard Oasis. We purchased a used hot tub from them and couldn’t be happier. It was delivered, installed, and they stayed to make sure everything was working properly before they left. Anytime we call they are very responsive and …
We are new to the Coldspring area and bought a home with a pool. I have never had a home with a pool before and Backyard Oasis sent over Earnest for very thorough Pool101 course. I learned so much. Backyard Oasis has been wonderful !
Y'all service was great all very helpful
Being a Newbie to hot tub life, I came in with a ton of questions. I was handled with patience and unhurried conversation. Thanks for helping me simplify and understand the steps to warrant a healthy new lifestyle.
Patte is great. She is informed, patient and responsive.
They do a good job keeping our pool looking beautiful and working right. Definitely recommend this company if your looking a pool company.
Nice knowledgeable and very helpful people.
Excellent service! They always have what I need for my spa.
Each time I have come in there has been someone different and everyone has been great, very pleasant and helpful.
Always friendly, helpful and polite. I enjoy working with Backyard Oasis crew.
Staley Mountain Ranch
They are so helpful every time I go in.
Good experience with purchase of hot tub .
Frank N Green
They had products I was looking for. Very friendly and helpful.
Fantastic knowledge of the people that works at this place to help you out with all your pool are jacuzzi needs is unbelievably and incredibly helpful and kind I personally recommend backyard oasis
We have a new pool and it was my first time visiting and learning how to get my water tested. SUPER nice people and very helpful!
We have been very pleased with the purchase and service of our new pool. We highly recommend backyard oasis for all of your pool needs.
Tim & Melissa S
Awesome bunch of people. Jerry our sales man is very helpful.
Really nice people to deal with and spot on if you have any problems at all.
Our salesman (jerry) and the installers were the best and very easy to deal with when we purchased our above pool. Thanks to everyone at the Livingston location for their assistance during our purchase and install.