Reviews

Reviews

From 379 reviews
STEVE LOY
STEVE LOY

Great people and Great Service Bought Polywood picnic table and chairs

via Google
Donna Knight
Donna Knight

Totally professional, knowledgeable, and anxious to please.

via Google
E Coker
E Coker

Have been using them for 10 years! Great service, friendly people. Highly recommend this company.

via Google
Elizabeth Coker
Elizabeth Coker

I have been their client for over 10 years. Great, professional, friendly service. I highly recommend them.

via Facebook
Dean Maniatis
Dean Maniatis

I thankfully used Backyard Oasis to purchase and install a new spa in addition to repairing, moving and installing my old spa at a different location. They were professional, responsible, fair, and did excellent work. I would use them again…

read more
via Google
Yvonne Whitmire
Yvonne Whitmire

Polite , knowledgeable, and helpful

via Google
Jeannette D. Papson
Jeannette D. Papson

I can ask a lot of questions. The few adjustments to our water to winterize were explained clearly.

Thanks guys

via Facebook
Yvonne Schaller
Yvonne Schaller

Best customer service ever. Purchased one year ago. We love the hot tub and the staff. Every phone and store contact is amazing. Very nice and courteous people. Will always recommend Backyard Oasis

via Google
Christine Postma
Christine Postma

Just needed chemicals.

via Google
Donna Fairbanks
Donna Fairbanks

Everyone is so knowledgeable and friendly. They are very reassuring when teaching how to do pool maintenance.

via Facebook
Brenda
Brenda

Great service! Will definitely call again for any of our pool needs.

via Google
Phyllis Kennedy
Phyllis Kennedy

Everyone there is so helpful and fully explain everything I need to do to maintain our pool. Really appreciate them.

via Google
Bill & Brenda C
Bill & Brenda C

We're so helpful an real quick, thanks for the help and kindness

George and Lynda
George and Lynda

Very knowledgeable and helpful. Whole transaction from purchase to installation went seamlessly.

Actually the smoothest process we’ve experienced.

via Google
Diana W
Diana W

People at the back yard oasis were a big help to me getting all the chemicals to start my pool. Thanks backyard oasis!!!

Kathy Patrick Dowling
Kathy Patrick Dowling

We had a wonderful experience from deciding on the pool to installation. Ron was always so friendly and helpful!

via Facebook
David & Oracia G
David & Oracia G

We need something just call them they'll fix it. They can't they'll find away. Do you need supplies just let them know to bring it to you. If you see something wrong are you have to do is call. And thank you for your service

Chuck & Shirley T
Chuck & Shirley T

Everything went great I love shopping with y'all

Darla Richards
Darla Richards

👍

via Google
Tom Milburn
Tom Milburn

I highly recommend Backyard Oasis in Livingston, TX for all of your pool and hot tub needs. We purchased both an above ground pool and hot tub this year. I cannot thank Adam, Ron, and all the staff of Backyard Oasis enough for getting every…

read more
via Google
danlaw mcwhitt
danlaw mcwhitt

Very helpful and knowledgeable about pools.. I have always been very satisfied with this company and their staff.

via Google
1computerschool
1computerschool

Friendly, honest and experienced.

via Google
Patricia Nash
Patricia Nash

Great service, great staff. I highly recommend them!

via Google
Joette Kimbal
Joette Kimbal

You guys have been here before but not in many months. Maybe a year.

via Google
Ross A
Ross A

You did great with me as always

Bonnie Cherico
Bonnie Cherico

Wonderful staff

via Google
Joe Brannen
Joe Brannen

We have been using Backyard Oasis for all my pool and spa needs since 2015. You couldn't possibly ask for more helpful and pleasant service. We have had them do a range of work, everything from weekly pool maintenance, leaks, equipment …

read more
via Google
Donna Fairbanks
Donna Fairbanks

Staff is always friendly and knowledgeable!

via Google
Richard B
Richard B

Your personal are great without them I don't know what I would do thanks for all the help

Wendy Bennett
Wendy Bennett

Excellent service both in the store and pool installation.

via Google
Starla Brady
Starla Brady

The staff at oasis is so friendly and helpful. I love that when you come in someone always acknowledges you and is so willing to help. I had a hose that I needed replaced and within minutes I had it and was checking out. Great service!

via Google
Zoraida S
Zoraida S

Good service and great information about products. Great staff. Will return and recommend to friends.

don Bowman
don Bowman

Ernest , David and the crew did a great job moving my Hot Springs Spa. Thanks

via Google
Steven walker
Steven walker

Very friendly service and great advice

via Google
Mark Victory
Mark Victory

Very nice

via Google
Willy Palomares
Willy Palomares

Great service, we were seated as soon as we walked in, On the menu they have QR code reader and barcode QR code reader available. Once we order it took less then 10 min to have our food on our table... Food was great I ordered Chile …

read more
via Google
Isidore M
Isidore M

The people were very friendly and helpful with all the information I needed for my pool repair and water treatment I will definitely make this store my go to store

Gail Ryder
Gail Ryder

Very good experience. Employee helped me right away. Tested water told me what I needed and didn’t try to up-sale me other products. Thank you and I will be back.

via Google
Kelley Massey
Kelley Massey

Swimming pool and spa store in Livingston TX. Everything is priced crazy high. Get your chemicals and outdoor furniture elsewhere, but if you're looking for a spa there are great options.

via Google
Katherine Atkinson
Katherine Atkinson

Excellent personalized service!! Beth is fantastic!

via Google
Josh Gentry
Josh Gentry

They made the process from start to finish very easy. Even after install they still answer my question within 24 hours. Great service all around.

via Google
Andrea Hamm
Andrea Hamm

We love our new pool. The service at backyard oasis has been very helpful and professional. Thank you Steve for getting back to us as soon as we needed a question answered. We would highly recommend them to order your pool.

via Google
Clyde B
Clyde B

Great job. Staff is helpful, polite and friendly .

Brenda Tremblay
Brenda Tremblay

The pool musician was on time and tune my pool perfectly he was fast and friendly, my total came in less than what was expected. Now, how nice was that. He had the correct part on his truck which was nice, very clean very friendly very …

read more
via Facebook
Russell C
Russell C

The lady's that waited on me were so helpful and awesome

Thanks

Lynn Stanley Wilson
Lynn Stanley Wilson

The service is great people friendly enjoy coming in everyone is so kind and very friendly but as the years have past I have Come to know Beth Absolutely love her there Has been times where she was off so I decided just to come back when …

read more
via Facebook
sakatht
sakatht

This place was great! Amazing customer service, great products, my only problem was the prices were set a bit high. Other than that my visit was great!

via Google
Lee Scarborough
Lee Scarborough

Great place went in got what I needed and was out in ten minutes.

via Facebook
Billy Young
Billy Young

Beth at backyard oasis took care of my warranty issue on my Big Green Egg grill. Beth all ways stays in contact by phone and by email until all issues are resolved. Backyard Oasis stands behind its customers when dealing with the …

read more
via Google
Janet
Janet

Very nice people. I get my water tested free and they help me with any problems I may have with my spa

via Google
IH Kempner
IH Kempner

Reliable. They do what they say they are going to do.

via Facebook
Jeff Plunkett
Jeff Plunkett

Great place and great team to work with

via Facebook
Jonathan Skinner
Jonathan Skinner

This people are like family to me, they always great to get the job done right!

via Google
Carolyn B
Carolyn B

David did a great job!! He was knowledgeable and fixed my hot tub in a short period of time. Thanks for all your companies help!

Janet Indemaio
Janet Indemaio

Backyard Oasis has a friendly, knowledgeable team. They can diagnose, treat and help with any pool problems in a timely manner. They were out within a couple days to fix my cracked, leaking pool pipes due to the recent freeze. Can’t thank …

read more
via Facebook
Ashley James
Ashley James

Always so friendly and helpful! And they never push their products if you want to price compare first....however I have learned to trust their process and their products, over saving a few dollars with generic brands, to keep my pool …

read more
via Google
Ray Nye Sr
Ray Nye Sr

Great service and fast

via Google
Wayne Hales
Wayne Hales

Very friendly will help you with any problems you have . Reasonable prices. Love my 21 ft round . Steve is the best he will go over and deyond his duty to help you. I am buying a hot tub real soon from them. . Can't beat the service and …

read more
via Facebook
Charlotte Villman
Charlotte Villman

Parts I needed were there And they know what they are talking about. Knowledge is a great thing.

via Facebook
Richard & Linda H
Richard & Linda H

Top of the line service. Beth always gives you her upmost attention on chemicals for your pool. Her respect and knowledge are outstanding.

Pat Wilder
Pat Wilder

Great place with super salesman, Steve. Helped me with many questions, and will help me when I get ready to purchase a new hot tub.

via Google
Bobbie Cooley
Bobbie Cooley

Backyard Oasis has been maintaining my pools and hot tubs for 31 years. They’re simply the best!!

via Google
David Park
David Park

Very pleased with the Backyard Oasis sales and service team. Recently received early delivery of my spa and it is excellent and getting used daily. The sales team kept me informed of delivery status during this challenging business climate…

read more
via Google
Pam Barger
Pam Barger

Loved their professionalism and sincere helpful attitude. Great products and great services. We absolutely love our hot tub and our pool. Best purchases ever

Response from business owner

Thank you for sharing!

via Facebook
Cynthia Henderson
Cynthia Henderson

Always very friendly, courteous and helpful. Will recommend.

via Google
Joseph Grimes
Joseph Grimes

Ron was very helpful and knowledgeable. I was looking for a hot tub and as soon as he got one in stock he knew I would like he immediately called. The purchase was flawless. The delivery crew and service was outstanding. Great folks to work…

read more
via Google
Wayne & Priscilla K
Wayne & Priscilla K

As usual it went great. People there are super nice. Never a complaint from me. Been a customer a long time and will be until the end.

Antonio & Romie C
Antonio & Romie C

We appreciate the time and information you always give us to take care of our spa for this we are very thankful and planning to get another spa smaller one thank you so much

Christopher Page
Christopher Page

Awesome service and top notch product!!

via Google
J. Angel
J. Angel

We love Backyard Oasis. We purchased a used hot tub from them and couldn’t be happier. It was delivered, installed, and they stayed to make sure everything was working properly before they left. Anytime we call they are very responsive and …

read more
via Google
Cindy Blake
Cindy Blake

We are new to the Coldspring area and bought a home with a pool. I have never had a home with a pool before and Backyard Oasis sent over Earnest for very thorough Pool101 course. I learned so much. Backyard Oasis has been wonderful !

via Google
Sheryl Vollentine
Sheryl Vollentine

Y'all service was great all very helpful

Beverly Athey
Beverly Athey

Being a Newbie to hot tub life, I came in with a ton of questions. I was handled with patience and unhurried conversation. Thanks for helping me simplify and understand the steps to warrant a healthy new lifestyle.

via Google
Isaac K
Isaac K

Patte is great. She is informed, patient and responsive.

Stefani Flores
Stefani Flores

They do a good job keeping our pool looking beautiful and working right. Definitely recommend this company if your looking a pool company.

via Google
Avis Lair
Avis Lair

Nice knowledgeable and very helpful people.

via Facebook
Katherine Taglienti
Katherine Taglienti

Excellent service! They always have what I need for my spa.

via Google
John Poppenhusen
John Poppenhusen

Nice folks

via Google
Judy W
Judy W

Each time I have come in there has been someone different and everyone has been great, very pleasant and helpful.

Mark Langton
Mark Langton

Always friendly, helpful and polite. I enjoy working with Backyard Oasis crew.

Mark Langton

via Google
Staley Mountain Ranch
Staley Mountain Ranch

They are so helpful every time I go in.

via Google
Larry WInzer
Larry WInzer

Good experience with purchase of hot tub .

via Google
Frank N Green
Frank N Green

They had products I was looking for. Very friendly and helpful.

via Google
Larry Patterson
Larry Patterson

Fantastic knowledge of the people that works at this place to help you out with all your pool are jacuzzi needs is unbelievably and incredibly helpful and kind I personally recommend backyard oasis

via Google
Leisa Beasley
Leisa Beasley

We have a new pool and it was my first time visiting and learning how to get my water tested. SUPER nice people and very helpful!

via Google
Misty Campbell
Misty Campbell

We have been very pleased with the purchase and service of our new pool. We highly recommend backyard oasis for all of your pool needs.

via Google
Tim & Melissa S
Tim & Melissa S

Awesome bunch of people. Jerry our sales man is very helpful.

James Deboard
James Deboard

Really nice people to deal with and spot on if you have any problems at all.

via Facebook
James DeBoard
James DeBoard

Our salesman (jerry) and the installers were the best and very easy to deal with when we purchased our above pool. Thanks to everyone at the Livingston location for their assistance during our purchase and install.

via Google
Douglas A
Douglas A

Did me a good service. Had just what I needed

Sara Peters
Sara Peters

The staff at Backyard Oasis are a pleasure to deal with. I always deal with Beth Bennett. Any time I have a question she has the answer if she doesn’t know it she finds it. I am one of those customers that tends to push my pool to the …

read more
via Google
Roger & Susie H
Roger & Susie H

Very helpful and the young lady that helped us was quite good at getting the answers to our questions. And got us just what we asked for.

Joe Brannen
Joe Brannen

I have been using Backyard Oasis since moving to Livingston in 2015. I have had nothing but good experiences with them. They have replaced aged equipment, they have fixed pool leaks, they replaced my pool deck, and they do my weekly …

read more
via Google
Brenda Reed-Farriell
Brenda Reed-Farriell

I had the best customer service experience today when I stopped by Backyard Oasis. I had some concerns about the placing of my pool. Not only did my salesman, Steve, go over and above, we got Adam and Jerry involved. These guys went in to …

read more
via Google
Keri Schultz
Keri Schultz

Everyone here is SO nice and helpful! The store is ALWAYS clean, and the staff is always willing to help with any questions...

via Google
Leslie Gonzalez
Leslie Gonzalez

These guys are awesome! I purchased my pool directly through Facebook due to the store being closed because of Covid-19. Jerry was so helpful, not at all pushy, & got us everything we needed. The process was so quick & easy! I highly …

read more
via Google
Kathy Krause - 2124
Kathy Krause - 2124

Always willing to help!

via Google
Becky Brewer
Becky Brewer

I want to say the guys at backyard oasis really know what they are doing. We bought our pool there and got set up in 1 day. The guys who set it up did an awesome job leveling it. The sales man was awesome and then went and bought chemicals …

read more
via Google
Mark Ritchie
Mark Ritchie

Every employee I have dealt with has been extremely helpful, knowledgeable and courteous. So far, their inventory has made it a one stop shop for our spa.

via Google
Esther Pond
Esther Pond

They were so helpful getting my aboveground pool ready explained how to do everything thanks backyard oasis

via Google

-->