936-327-2531

Reviews

Reviews

From 507 reviews
Suzi Cole
Suzi Cole

Beth was very helpful!

via Google
Lonnie Peters
Lonnie Peters

Best people , most helpful, even if you Don't have a pool with them. They went above and beyond to assist anyway they could we were having what we thought was major issues. Lisa and Beth were amazing .

via Google
Mark Odom
Mark Odom

Great folks, great service, great products. Love my hot tub.

Response from business owner

Mark, we are glad to hear that you are enjoying the new Hot tub and thank you for the kind words! Enjoy!

Roland

General Manager

Backyard Oasis

via Google
Michele Herchberger
Michele Herchberger

Some of the nicest people working at Backyard Oasis Pools & Spas. Very helpful and informative. I love my above-ground pool and the installers were wonderful. Thank you!

via Google
Timber Bay
Timber Bay

The technician was informative and the repairs were completed in a timely manner.

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Donald Thomas
Donald Thomas

We recently bought our second hot tub from Backyard Oasis. All is great.

via Google
Yvonne
Yvonne

Had my water tested quickly by the nicest lady

via Google
Nicki Viars
Nicki Viars

Nicest people to do business with

via Google
D K
D K

Excellent and timely service! David is very proactive regarding an assessment of service requirements and getting the equipment issues resolved quickly.

via Google
cecil langston
cecil langston

Customer service is top notch!

via Google
Jeffery Mays
Jeffery Mays

Had some warranty issues with one of the vendors on our pool equipment, the vendor themselves had trouble responding to the issue but thankfully we had Brandi from backyard Oasis hounding them every week and our pool is back up her running …

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Debbie Hasbrouck
Debbie Hasbrouck

Didn't have what I needed

via Google
Linda Earls
Linda Earls

Backyard Oasis is a stellar company for anyone’s pool or spa needs. They take great care of thee pool in my subdivision. When called to schedule service, they are kind and courteous …asking questions to make sure they know what the issue …

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Denise Moltzan
Denise Moltzan

Reliable, knowledgeable, and trustworthy! What more could I want. Oh yes, Spa looks great too😊

via Google
Ronnie Shoemaker
Ronnie Shoemaker

David replaced a pump for me. He was out the next morning after I called them with everything needed to do the job.

via Google
charla hamrick
charla hamrick

Wonderful people they are so very helpful

via Google
John Kroll
John Kroll

These folks are the best , always there for your pool needs

Response from business owner

Thanks John!

via Google
Jeff Santos
Jeff Santos

Super prompt. Extremely helpful, knowledgeable and professional. Eric did a fantastic job explaining every step, making recommendations on best options and really shined as an expert!

via Google
Donna Dean
Donna Dean

Very quick response to an issue with my pool cover due to the extra 14 inches of rain received overnight. Excellent service to pump off water, secure the cover, tighten the cables and added extra fasteners before the next storm arrived. …

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Response from business owner

Thanks for the kind words Donna. We appreciate you.

via Google
Colleen Provasek
Colleen Provasek

Beth and Sara are always so helpful and pleasant

They know the answers to any problem we have

via Google
Beth Dorsey
Beth Dorsey

I give Backyard Oasis 5 stars. We love our hot tub, we get good service and the the staff are very good. They take good care of their customers needs.

via Google
Vicky Lindsey
Vicky Lindsey

Always friendly and professional. The only pool company I call

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Mark Peterson
Mark Peterson

On time and very professional!

via Google
Steve Littlefield
Steve Littlefield

Excellent service from Dave at installation.

via Google
Jerry Pena
Jerry Pena

Staff was very helpful and showed me products that I was looking for that we’re discounted which help cut costs. Thank you!

via Google
Brandi Calkin
Brandi Calkin

Backyard Oasis was so easy to work with from start to finish! I told them what pool I wanted and a description of how I wanted my deck and they did not disappoint with the design! It only took a day for the pool and a day for the deck! They…

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vanya martin
vanya martin

They are ALWAYS helpful and friendly! Love the service and the smiles…

via Google
Jay Reyes
Jay Reyes

Always super nice and helpful.

via Google
cheryl rains
cheryl rains

Been with them since 2007 i dont go anywhere else for my supplies they have my business forever

via Google
School of Christ International
School of Christ International

Great job on my Spa -

via Google
Kathleen Thrower
Kathleen Thrower

They installed my hot tub 6 years ago. They are very professional and know all about hot tubs. Even the girls doing water samples are friendly. I love the “moto massage” for my bad back.

via Google
Max Stovall
Max Stovall

For over 18 years, Since 2005,

A very Satisfied Customer,

Our Jacuzzi & above ground pool,

with exceptional service & advice whenever requested & as needed.

👍🏽👍🏽.

⭐️⭐️⭐️⭐️⭐️.

Capt Max

⚓️🚢🇺🇸

via Google
Dana Toombs
Dana Toombs

While waiting to have our water tested we were asked if we needed assistance by the new GM Josue. He walked and talked with us showing us the newest hot tubs and even told us about an upcoming sale! He was very knowledgeable and …

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Response from business owner

Dana thank you for the kind words. It was a pleasure meeting both you and Robert yesterday. I really enjoyed our conversation. I will be sure to reach out as soon as we open pre-orders for our Black Friday Sale!

Regards

Roland Davila

General Manager

Backyard Oasis

via Google
James O. Bruso III
James O. Bruso III

Always friendly and helpful

via Google
John Smoker
John Smoker

Once again, great service! I know this review is under John Smoker, but I am his wife. I do all the maintenance on our inground pool, so I leave the reviews. Took a water sample in yesterday, they tested, gave AND explained the directions, …

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via Google
Debora Lemmer
Debora Lemmer

I’ve been using Backyard oasis for about 20 years. Great people and stop at nothing to get you what you need.

via Google
John Lupo
John Lupo

Great communication. Installation went well ahead of schedule.

I highly recommend.

Very satisfied customer

John Lupo

via Google
Angel Gillispie
Angel Gillispie

We were very pleased with the professionalism of the business, knowledge of staff, quality of the product, and speed of installation. By far the best experience out of all the pool installers we visited with. Roland is great to work with …

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Response from business owner

Thank you for the awesome feedback Angel! It was great seeing you and your family again! Enjoy your new pool!

via Google
Moonlight Star
Moonlight Star

The sale's ppl are always friendly & helpful we've been doing business here for several years ,and have always had a pleasant experience!

via Google
Richard Greene
Richard Greene

She help myself in every way and answering questions as I'm a dummy to a new above ground pool.

via Google
Charlotte Hoover
Charlotte Hoover

Awesome place and they good

via Google
LaNell Davis Shaw
LaNell Davis Shaw

I have been a Customer for years and I have always been pleased and have never been disappointed. Backyard Oasis has designed and created a Fountain on my Pool, Pool Service, Water Treatments and Products and my Pool stays sparking. 5 Star …

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Billy Snook
Billy Snook

Awesome Customer Service

via Google
Helen Wieman
Helen Wieman

Thomas does an awesome job!

via Google
Kenny Norsworthy
Kenny Norsworthy

Great place to do business with locally. Customer service is a high priority as I personally have experienced it over the past 15 years! Very knowledgeable staff. Keep up the good work!

via Google
Robert Moore
Robert Moore

I have driven 1 and 1/2 hour to Livingston's backyard oasis (time it takes me to get there and back) for several years from Huntsville and have bought all my chemicals from them, followed their instructions and my pool is always pristine. …

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James Kolb
James Kolb

Very helpful and knowledgeable

via Google
Kip Robins
Kip Robins

I buy all my pool chemicals from backyard oasis. The staff is always friendly and very informative. Thank you !

via Google
Luis Cervantes
Luis Cervantes

Great job

via Google
Ramona McClanahan Rogers
Ramona McClanahan Rogers

They done a great job. Thank you.

via Google
Robert Ayala
Robert Ayala

Picked up some sand for our filter and the gentleman that help me went above and beyond to explain the process! I will definitely come back !

via Google
Anissa Hill
Anissa Hill

Beth is AMAZING!! So helpful, informative, knowledgeable and patient with all my questions!! They’re the BEST!

via Google
Joel Casiday
Joel Casiday

Excellent business! Wonderful and personable staff. Rewards program is great, but wish their coupons were digital and not sent through the mail on paper.

via Google
allen munoz
allen munoz

Went in needing parts for my pump, shock, and a automatic vacuum and they where so professional and knowledgeable on their products

via Google
Marjorie Asper
Marjorie Asper

Bought spa Frog chemicals

via Google
Kelly Shannon
Kelly Shannon

I needed a replacement filter that was not in stock. It was ordered that day and arrived earlier than expected. Staff contacted me promptly for pick-up. Very friendly and helpful. I will go here again.

via Google
ben hawthorne
ben hawthorne

I have a Hot Springs spa that had developed a leak. After a local repair man made it worse I found Backyard Oasis. I was able to save money by bringing the spa to them and they kept me informed and had the spa repaired quickly. The …

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Janet Powell
Janet Powell

The owners are involved in the day to day operation. The management and staff are all very knowledgeable and professional. Thank you for servicing my pools for the last 8 years.

via Google
Ramona McClanahan Rogers
Ramona McClanahan Rogers

Excellent hot tub excellent service sales people were awesome. Thanks a lot.

via Google
Michelle Dorsett
Michelle Dorsett

They are wonderful to work with

via Google
David Minor
David Minor

They sourced a part I needed in a speedy fashion

via Google
Kathy Baker
Kathy Baker

Got a hot tub

via Google
Carlton Anderson
Carlton Anderson

I take water sample to the store for analysis and they’re the most professional staff ever. The team is very sociable and kind.

via Google
LoreeJon Brown
LoreeJon Brown

I go there for them to check my pool water and help me to keep my pool sparkling clean. I am probably going to use them for weekly or biweekly maintenance for my pool this summer. They are all very nice and very helpful.

via Google
Heather Pfaff
Heather Pfaff

We went in to purchase an above ground pool and deck. Needless to say, we left extremely happy and can't wait to swim in our pool!

via Google
Rhonda Mitchell
Rhonda Mitchell

Needed water tested for hot tub. It was done right away, with a printout of problems. Bought the required chemicals at a reasonable price. Staff was very friendly.

via Google
ronda perkins
ronda perkins

Very knowledgeable staff. Ron explained everything and cheerfully answered every question. Went there and bought a hot tub and will be going back for a pool in the future.

via Google
Daniel Cennamo
Daniel Cennamo

The best place for pools spas and parts.

via Google
Ruth Niswander
Ruth Niswander

Everyone was very friendly and efficient. The installation crew was amazing. I definitely recommend them.

via Google
Robbie Bruce
Robbie Bruce

Friendly and professional staff. Always knowledgeable and helpful.

via Google
Shelby Brock
Shelby Brock

Great service and wonderful people to work with!

via Google
Dianne Smith
Dianne Smith

Wanted to have tech check components of spa. Seemed slow heating.

via Google
Donald Haney
Donald Haney

Folks at the back of subway surfing here and some of the finest most reliable and courtesy people and go out of the way to help you to solve your problem I highly recommend this outfit to anybody who's having trouble or wants to get a pool …

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Bill Hunter
Bill Hunter

Very nice group of professionals. Everyone is polite, fair and honest. They treated me very well over 2 big transactions and really worked with me. Thanks!

via Google
Mary Helms
Mary Helms

Excellent. Service techs were excellent. Worked thru problem fast and efficiently

via Google
Joshua Moore
Joshua Moore

We use them every week for our Airbnb. They've been great!!

via Google
Jim & Janice T
Jim & Janice T

Enjoyed meeting Tammy..an asset to your business..Jaala enjoyed being educated on balls in tank...overall enjoyed our time with you today..

David Gibson
David Gibson

Friendly and helpful

via Google
Debbie James-Margison
Debbie James-Margison

Installed a Spa for us! Highly recommended!!

via Google
Fern Lee
Fern Lee

Everyone is very knowledgable and professional, … also they have everything you need for pool maintenance including pool and filter cleaning tools.

Floating pool flower lights and fun outdoor setting items.

Call them if you have questions…

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via Google
Lawrence “Larry” Fink
Lawrence “Larry” Fink

You guys are the best.

via Google
Elaine Elkin
Elaine Elkin

Excellent service! 5 star!!

via Google
Reyna Marquez
Reyna Marquez

It was my first time being in there and they were Awesome!!!! Thank y’all so much

via Google
Pam Bowden Stevens
Pam Bowden Stevens

Always welcome you when you come in the door. Very helpful in whatever I need to know. They are always friendly and polite. I Always come here for all my pool supplies and problems.

via Facebook
Vicki H
Vicki H

I was having time with my pool and Shannon (and Mrs. Patty) came out and got it back to where it needs to be. Thanks.

Sandra Rice
Sandra Rice

They went above and beyond to help me find a part.

Excellent help.

via Google
DAVID MIZRANY
DAVID MIZRANY

I went to get chlorine for our new Coleman hot tub and the service was excellent and very knowledgeable. I will take all my hot tub business there.

via Google
Karen Martinez
Karen Martinez

Awesome staff. Very friendly and helpful. Only sold me what I needed. No pushy sales.

via Google
Raymond Dillard
Raymond Dillard

Friendly helpful people when it comes to managing your pool.

via Google
James & Dee W
James & Dee W

Thank you Patte & Adam for all ya'll help ... I think we are finally on our way to a clear, usable pool

🤗🤗🤗🤗. Dee & James Walker

Lois Frye
Lois Frye

Highly-qualified and very professional. Installer David is a very hard worker. Very friendly and very professional. I would recommend Backyard Oasis if your looking for a Theripectic Spa. It has helped us greatly.

via Google
paul eppley
paul eppley

Very helpful people they know their business and they will help you get your pool blue again I can almost guarantee you had an amazing experience there I really know their stuff

via Google
Rhonda Alford
Rhonda Alford

The staff here are outstanding and we recommend this store 100% very knowledgeable as well as helpful

via Google
Nancy Martin
Nancy Martin

Sarah did a water analysis for me. She did a thorough job & got the chemicals I needed off the shelf.

via Google
Elaine Rogers
Elaine Rogers

Always helpful to get water in balance.

via Facebook
Brenda S. Myers
Brenda S. Myers

The staff was extremely knowledgeable and patient with me having to get photos from home so she could help me. went the extra mile I was grateful

Brenda Myers

via Facebook
Terry Shiflet
Terry Shiflet

The Associate assisted and was very helpful in getting and helping get what was needed

via Google
Mike Carsner
Mike Carsner

Friendly staff and decent prices.

via Google
Howie Eldridge
Howie Eldridge

As always they answered all my questions and we're very helpful!

via Google
Angel Fletcher
Angel Fletcher

I have always used them in the past they are absolutely amazing it’s been awhile since I had a pool and got a new one took a water sample to get tested with the hopes they still did water testing as soon as I walked in she asked if I needed…

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via Google

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