Reviews

Reviews

From 127 reviews
George and Lynda
George and Lynda

Very knowledgeable and helpful. Whole transaction from purchase to installation went seamlessly.

Actually the smoothest process we’ve experienced.

via Google
Diana W
Diana W

People at the back yard oasis were a big help to me getting all the chemicals to start my pool. Thanks backyard oasis!!!

Kathy Patrick Dowling
Kathy Patrick Dowling

We had a wonderful experience from deciding on the pool to installation. Ron was always so friendly and helpful!

via Facebook
David & Oracia G
David & Oracia G

We need something just call them they'll fix it. They can't they'll find away. Do you need supplies just let them know to bring it to you. If you see something wrong are you have to do is call. And thank you for your service

Chuck & Shirley T
Chuck & Shirley T

Everything went great I love shopping with y'all

Ross A
Ross A

You did great with me as always

Richard B
Richard B

Your personal are great without them I don't know what I would do thanks for all the help

Zoraida S
Zoraida S

Good service and great information about products. Great staff. Will return and recommend to friends.

Isidore M
Isidore M

The people were very friendly and helpful with all the information I needed for my pool repair and water treatment I will definitely make this store my go to store

Clyde B
Clyde B

Great job. Staff is helpful, polite and friendly .

Brenda Tremblay
Brenda Tremblay

The pool musician was on time and tune my pool perfectly he was fast and friendly, my total came in less than what was expected. Now, how nice was that. He had the correct part on his truck which was nice, very clean very friendly very …

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Russell C
Russell C

The lady's that waited on me were so helpful and awesome

Thanks

Lynn Stanley Wilson
Lynn Stanley Wilson

The service is great people friendly enjoy coming in everyone is so kind and very friendly but as the years have past I have Come to know Beth Absolutely love her there Has been times where she was off so I decided just to come back when …

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Lee Scarborough
Lee Scarborough

Great place went in got what I needed and was out in ten minutes.

via Facebook
IH Kempner
IH Kempner

Reliable. They do what they say they are going to do.

via Facebook
Jeff Plunkett
Jeff Plunkett

Great place and great team to work with

via Facebook
Carolyn B
Carolyn B

David did a great job!! He was knowledgeable and fixed my hot tub in a short period of time. Thanks for all your companies help!

Janet Indemaio
Janet Indemaio

Backyard Oasis has a friendly, knowledgeable team. They can diagnose, treat and help with any pool problems in a timely manner. They were out within a couple days to fix my cracked, leaking pool pipes due to the recent freeze. Can’t thank …

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Wayne Hales
Wayne Hales

Very friendly will help you with any problems you have . Reasonable prices. Love my 21 ft round . Steve is the best he will go over and deyond his duty to help you. I am buying a hot tub real soon from them. . Can't beat the service and …

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Charlotte Villman
Charlotte Villman

Parts I needed were there And they know what they are talking about. Knowledge is a great thing.

via Facebook
Richard & Linda H
Richard & Linda H

Top of the line service. Beth always gives you her upmost attention on chemicals for your pool. Her respect and knowledge are outstanding.

Pam Barger
Pam Barger

Loved their professionalism and sincere helpful attitude. Great products and great services. We absolutely love our hot tub and our pool. Best purchases ever

Response from business owner

Thank you for sharing!

via Facebook
Wayne & Priscilla K
Wayne & Priscilla K

As usual it went great. People there are super nice. Never a complaint from me. Been a customer a long time and will be until the end.

Antonio & Romie C
Antonio & Romie C

We appreciate the time and information you always give us to take care of our spa for this we are very thankful and planning to get another spa smaller one thank you so much

Sheryl Vollentine
Sheryl Vollentine

Y'all service was great all very helpful

Isaac K
Isaac K

Patte is great. She is informed, patient and responsive.

Avis Lair
Avis Lair

Nice knowledgeable and very helpful people.

via Facebook
Judy W
Judy W

Each time I have come in there has been someone different and everyone has been great, very pleasant and helpful.

Tim & Melissa S
Tim & Melissa S

Awesome bunch of people. Jerry our sales man is very helpful.

James Deboard
James Deboard

Really nice people to deal with and spot on if you have any problems at all.

via Facebook
Douglas A
Douglas A

Did me a good service. Had just what I needed

Roger & Susie H
Roger & Susie H

Very helpful and the young lady that helped us was quite good at getting the answers to our questions. And got us just what we asked for.

Debbie Rains Lovell
Debbie Rains Lovell

Everything, great deals , very knowledgeable help with your needs. Bought our pool there 7 or 8 years ago, very satisfied !

via Facebook
James & Janice C
James & Janice C

The persons that I have dealt with at Oasis Pools have all been very professional and helpful. They bend over backwards in times like these to help and support.

John John
John John

Truly love these guys very family oriented professionals that love what they do and are good at it and I am honored to be part of there service team and when it comes to quality of pools in all aspects from sales to construction and …

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Charlie W
Charlie W

Very curtesy and knowledgeable thanks

Richard Rovinelli
Richard Rovinelli

They clean our pool and do a great job. Also, their pool chemical prices are competitive

via Facebook
Weldon H
Weldon H

It was a pleasant experience shopping for a hot tub from showroom, salesman, staff, ordering and delivery and set up. The team did a great job preparing the area for the hot tub, getting it up and running. The tech that came out to explain …

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Zoa B
Zoa B

Very helpful! Thank you so much!

Roger S
Roger S

Thank you! It was my first visit and the lady who waited on me was really nice.

Brenda H
Brenda H

Hey guys love my pool. Love you guys the way you help with any and all questions. Thank you so much you have helped in so many ways this new pool owner. Service is awesome great knowledgeable for inside service too.

Robert & Julie B
Robert & Julie B

The entire sales and installation experience was excellent. We are enjoying our tub and would highly recommend the team at Backyard Oasis!

Patrick & Joyce M
Patrick & Joyce M

We couldn't expect better or more professional service from the purchase through the installation.

Edwin Cordray
Edwin Cordray

Always enjoying have a nice clean spa without me having to do anything but heat it open it then enjoy it

via Facebook
Teresa T
Teresa T

Thank You ! Thank You ! I will be back . So helpful

Danny & Pam R
Danny & Pam R

Very good experience. Jerry has been great. A very good resource for information. Front desk help is good too. I would recommend Backyard Oasis to anyone interested in a great pool. My husband and I are REALLY enjoying ours!!

Kimberly H
Kimberly H

Everything so professional and great over all experience. We love the hot tub and plan to go back to get the inground pool this summer . Thank you Ron and the delivery team for a wonderful experience .

James & Kim J
James & Kim J

We looked at several companies but Backyard Oasis was the only one that really listened to what we wanted and didn't try to push any bells and whistles that we didn't need or want. We got a lot more pool for a lot less along with great …

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Kim Brown
Kim Brown

These guys are great! The motor in my pump went out on Sunday, I sent a Facebook message to ask about it and they responded immediately. They had me pricing first thing Monday morning and had it up and running in no time! The Service man …

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Julia B
Julia B

They did a great job!

Steven Brumley
Steven Brumley

The sales staff are very knowledgeable about the products they sell. Ron went above and beyond in helping us through the complete process. The complete experience with the excavation, installation and deck building contractors was a …

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via Facebook
John B
John B

The whole process from sales purchase, ordering, delivery, and setup was quick, smooth, and professional. Wonderful doing business with Ron, Jerry, and Shaun.

Crystal McCleskey
Crystal McCleskey

customer service is very friendly & knowledgeable

via Facebook
Joe P
Joe P

First of all Oasis was less expensive than all other dealers. My entire deal was done electronically and by phone. The install team were extremely professional from start to finish. My salesman Ron was to the point and no nonsense. No …

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Joe M
Joe M

We both just love Backyard Oasis. When we first visited, the salesperson was very informative without being pushy. The installation was smooth and without any problems. That was August 2017. Since then, Elizabeth has been incredible in …

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Paul & Kitra D
Paul & Kitra D

I as very happy with the service. The ladies found the filter we needed for the hot tub. Only place in town who carries them and a great place to find some fun things for the pool or tub!

Janet G
Janet G

I am very pleased with the services that I have received in the past and and of course your help with this time service. You have always given that extra help and I do appreciate that. We are very pleased with the young man , Mike, that …

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George R
George R

Excellent, friendly, professional team at Backyard Oasis. I have already been promoting Backyard Oasis to anyone expressing an interest in owning a hot tub especially for therapeutic benefits.

Robert Barley
Robert Barley

Once again they did not disappoint. The free water testing is great. I do buy my chemicals from them. The prices are not that bad. The staff is beyond helpful. if you have a pool you really should stop by there. If you do not have a pool …

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Paul & Bonnie L
Paul & Bonnie L

Backyard Oasis the best! Water analysis quick, results easy to follow. I appreciate the reminder to empty, clean, and refill soon. Always have chemicals available. Great service!

Dale G
Dale G

We had a great experience with Backyard Oasis in Livingston TX. We love our Hot Springs Spa!

Teresa P
Teresa P

I feel safe coming to y'all cause everyone I've dealt with knows the pool business . Also y'all are very friendly and helpful. I will come back. Thank you.

Connie P
Connie P

The people did a great job. We are very happy with the hot tub and installation.

Chris S
Chris S

Excellent Service from start to finish. The installer they use is incredible. Family and myself couldnt be happier and look forward to many summer in our pool

Glynn & Carolyn M
Glynn & Carolyn M

very happy with the professional experience. You guys really know your stuff. Communication was excellent. Just LOVE my new pool.

Cami H
Cami H

Our sales rep Ron was great. We ran across many obstacles with the permit process and he worked with us and help us get through them all. Finally done. Love the new pool, hot tub and deck. Thank you

Joe Brannen
Joe Brannen

We have been using Backyard Oasis since we bought our home in Livingston in 2015. We have found them to be exceptional at keeping our pool in tip-top shape. They also completely reworked our pool deck and drainage...that project turned …

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Response from business owner

Thank you Joe. We appreciate your loyalty. Unparalleled customer service is one of our core values.

via Facebook
Bill C
Bill C

Everyone was courteous and helpful...a great buying experience!

Curtis & Barbara D
Curtis & Barbara D

What a pleasant group of people! Love my new hot tub, too!!!

Ashton B
Ashton B

Ron did a great job guiding us through the process from start to finish, including making sure the few issues that popped up where taking care of right away. Thanks for everything.

Jeffrey & Rebekah W
Jeffrey & Rebekah W

We love our pool and enjoy know today and thank you all for being so awesome

Paul N Paula Horner
Paul N Paula Horner

Everybody is very friendly and helpful.

via Facebook
Randy Crowder
Randy Crowder

Jerry was our salesman and was extremely polite and helpful. Shane and his team set it up on schedule and were polite and informative. I’ve had great experience with the girls in the office when I call and wouldn’t deal with any other spa …

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Steven Curl
Steven Curl

Fast and friendly service no pushy salesman love the customer service keep up the great work guys

via Facebook
Lora Ruben
Lora Ruben

Yes – I have viewed numerous projects that they have successfully completed. I would highly recommend!

via Facebook
Charles Bily
Charles Bily

Shane came today and fixed my hot tub! Great company and everyone is so helpful! Just got out of the hot tub...I just love it! Thank you Shane

via Facebook
Denise Ross
Denise Ross

Backyard Oasis was extremely easy to work with on ordering and installing our new spa. I highly recommend them for all your spa and pool needs. Their spas are competitively priced, come with a great warranty, and are sold and serviced by a …

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Response from business owner

Thanks for the kind words Denise 🙂 We hope y'all enjoy your new HotSpring Prodigy!

via Facebook
Alice N David McNiel
Alice N David McNiel

The salesman Jerry was very helpful, knowledgeable. The process went very smoothly, they kept us informed and were always happy to answer any and all questions! We are very pleased with our pool, and the installers were also great !

via Facebook
JoAnn Scarborough
JoAnn Scarborough

This is a great company. They have maintained my pool for years. They are easy to work with and go the extra mile to help when there is an issue with my pool. They are always professional and honest! I trust them, and that is rare these…

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JoAnn Scarborough
JoAnn Scarborough

This is a great company. They have maintained my pool for years. They are easy to work with and go the extra mile to help when there is an issue with my pool. They are always professional and honest! I trust them, and that is rare these…

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via Facebook
GloriaBuzz Foster
GloriaBuzz Foster

Bought our Jetsetter hot tub from Adam and Ron at Backyard Oasis in Livingston, TX. They are a class company and fun to work with. The installation crew did a great job and we are pleased with all aspects of our experience. The tub is …

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via Facebook
Carlitos Gonzalez
Carlitos Gonzalez

Bought my pool from backyard oasis after comparing various pool stores. I'm totally glad I did and totally recommend them! Awesome ppl and very knowledgeable. Great customer service and very friendly!

via Facebook
Francisca Guerrero
Francisca Guerrero

Me gustan mucho!!

via Facebook
Jeff Watson
Jeff Watson

After checking with other pool outlets, we called Backyard Oasis. Adam gave me an immediate quote, the other guys we waitied for almost two weeks and got a vague estimate. He was very courteous and professional on the phone. We decided to …

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Lotty Burke
Lotty Burke

I used Backyard Oasis last year to replace the pump and filter on my above ground pool (which I did not get from them) and Adam came and installed it. He was so professional and courteous and very knowledgeable. At the end of May during the…

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via Facebook
Candy Cruse Prater
Candy Cruse Prater

Thanks especially to Adam for his patience and reassurance that my pool install would be everything I expected. I love the pool!!! The installers were so meticulous and professional. By trusting Backyard and Oasis and the installers, …

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via Facebook
Jennifer Bates Franklin
Jennifer Bates Franklin

I'm giving 5 stars because of customer service! Haven't swam in yet because they are just now finishing up but they were quick to order and install. They have answered all my questions and never made me feel like I was wasting their time. …

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Response from business owner

Thank you Jennifer! We strive to help in any way we can. We look forward to seeing you in the store and helping you get the most out of your new pool!

via Facebook
Jennifer Bates Franklin
Jennifer Bates Franklin

I'm giving 5 stars because of customer service! Haven't swam in yet because they are just now finishing up but they were quick to order and install. They have answered all my questions and never made me feel like I was wasting their time. …

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via Facebook
Tracey White
Tracey White

They are AWESOME! Highly recommend them to anyone looking to purchase an above ground pool!! Adam and Jerry are the best!! Answer any questions around the clock about my pool care...really great guys with a really great company!!

via Facebook
Monica Morrow Battles
Monica Morrow Battles

They built us an amazing pool and we just couldn't be happier! Everything was great from start to finish, highly recommend.

via Facebook
Monica Morrow Battles
Monica Morrow Battles

They built us an amazing pool and we just couldn't be happier! Everything was great from start to finish, highly recommend.

via Facebook
Holly Habelow
Holly Habelow

We love our Grandee NXT!! Willis, TX

via Facebook
Holly Habelow
Holly Habelow

We love our Grandee NXT!! Willis, TX

via Facebook
John Schmidt
John Schmidt

This is a great place to shop and work.

via Facebook

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